Luckily for this couple their Timeshare nightmare is finally over, after feeling scammed by Silverpoint this couple decided to take legal action to try redeem their hard earned money that was taken from them based on false promises.
But going back to how this all started, it was around 9 years ago these clients (like many others) was going on what they thought was a free week´s accommodation in exchange for attending a presentation which they were told would only take around 60 minutes. As the representative at the Beverly Hills Club began to talk it was very clear immediately to the clients that he was giving them a “sales pitch” to buy a timeshare to which they rejected from the beginning.
After sitting in a room for hours on end with a room full of other couples and families going through the same hard sell presentation they finally agreed to what they believed at the time was a great offer, seven apartments for the price of £25,000 with the promise that they would be resold within 48 months and the clients would get back a great profit, little did they know that this was not the case at all.
To no surprise 12 months later upon visiting the resort the excuses began, they were told that due to the “current economic situation across Europe” that the resale market was not successful and therefore they could not sell on the seven apartments they purchased as promised. This then lead to the clients being sat through yet another presentation at the resort where they were “upgraded” from a one-bedroom apartment to a two-bedroom apartment, at a cost of course. The clients were told that with this they could join RCI and use the points exchange system to get them holidays anywhere in the world, yet again at another annual cost. It is no surprise how mislead the couple felt with them now having a large annual outgoing for a Timeshare they never wanted or intended to use.
With the clients feeling cheated out of a large sum of money they decided to take legal action against the Timeshare and around 5 years after they first met with Silverpoint the judge ruled in favour of the clients, however Silverpoint immediately appealed this to the High Court who stated that it was an investment that was purchased and for that reason do not fall under the Spanish Timeshare Law.
Unhappy with this outcome the client’s legal assistance yet again appealed and in 2016 the Spanish Supreme Court began to look at the case. In January 2017 the clients received great news when they finally heard that their contract was null and void and Silverpoint would have to return £10,457 to the them as they cannot only be seen as investors and therefore are protected by the Spanish Timeshare Law. A great victory for this client as they have finally had the outcome they hoped for and deserved.
For more information regarding this article or assistance in any other timeshare related issues please contact the TCA on 01908 881058 or email: info@TimeshareConsumerAssociation.org.uk