A scam warning to ex Diamond Resorts Europe owners
The number one inbound call topic to TCA at the moment surrounds scam companies calling ex Diamond owners and trying to put the fear of God into them. Due to the amount of calls we receive it appears that Diamond Resorts Europe may have suffered a fairly large data breach, in other words, personal data […]
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Timeshare USA – Diamond/Hilton Transitions, does it work?
First off, it’s refreshing that any developer takes the subject of exiting a timeshare head on and makes steps to allow application to exit. The transitions scheme came about in 2016 when the Arizona Attorney General’s office reached a settlement requiring Diamond to establish a relinquishment program. Arizona timeshare owners who met certain basic criteria […]
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Timeshare – The power of the negative
Many years ago the author of this article held a senior management position with a large financial services company. Said company decided to introduce an annual staff appraisal programme and then put all management through an appraisal training course. One point that sticks in the memory of the author is the tutor explaining the power […]
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Timeshare USA – Diamond at it again
Today we will keep this article short and sweet. In the past, we have reported on a number of occasions that Diamond Resorts, recently acquired by Hilton Grand Vacations, are not backward in coming forward in filing lawsuits against exit companies for, amongst other things, Tortious Interference. Well, they’re at it again. Recently a suit […]
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Legal Support Team –That isn’t
Another cold caller had been reported to us with the grand name of the Legal Support Team. The primary target seems to be Diamond owners. Our caller had already engaged the services of one of the leading timeshare claims companies and from what we can gather the case is proceeding nicely. The contact was from […]
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Timeshare USA – Hilton step up sales drive
We recently reported on an interview with Sam Gurnik CEO at Hilton Grand Vacations. In the interview, Mr Gurnik was explaining how Hilton were using tech to profile those who may be more likely to buy timeshare or those who would more easily succumb to the “up sell”. From information we have found, it appears […]
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Diamond Resorts lying? – Certainly not
An all too common sad tale came to our attention recently. A former timeshare owner with Diamond Resorts Europe decided in 2014 that enough was enough. The maintenance fee for the timeshare owned, originally purchased with Grand Vacation Club in 2002 which then morphed into Sunterra and then into Diamond Resorts had risen from £395 […]
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Timeshare resales – Good or bad?
There is a certainty that if you are considering buying a timeshare then the resale market is the place to look. Many developers will put reasons as to why buying direct from them has advantages, inferring that buying second hand has disadvantages. In a number of cases this is true, however because of the enormous […]
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Online – The best way to holiday at a timeshare resort?
We have mentioned in many articles that the once exclusive holiday resort which was once firmly planted in the timeshare industry but sadly for timeshare owners this is no longer the case. Whilst investigating evidence for another article we were side tracked and landed on the Tripadvisor website. We were reading a review about a […]
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Timeshares – Dream holiday or money pit?
Modern timeshare has had various ownership structures each becoming more complex as time passes. Historically you could purchase a fixed week, which means that you own the right to use the timeshare during the same week each year. As time moved on you could purchase a floating week, which generally gave you the right to […]
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