Consumer Advice Review

March 3rd, 2017

In the world of business, it is common and good practice to consult with consumer representatives. The timeshare industry in Europe claims that they listen to consumers through TATOC (Timeshare Association for Timeshare Owners and Committees), however TATOC and its helplines are funded by the Timeshare industry via the Resort Development Organisation (RDO) itself and […]


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Compensation Claims on the rise.

December 8th, 2016

Yet again the Supreme Courts across Spain are successfully pursuing timeshare resorts for mis-selling timeshare products.   We at TCA are happy to announce that such claims are being successfully executed. The courts are forcing these resorts to pay substantial damages to timeshare consumers, leaving resorts such as, MacDonald’s Resorts, Club La Costa, Diamond Resorts, Anfi […]


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Macdonalds Internal Promotion Announced

August 16th, 2016

One of the UK’s largest independent hotel chains have announced the internal advancement of Simon Jackson to his new position as Group Sales Director and Chief Executive to their Group Board. This promotion comes after thirteen years of working for Macdonald Hotels and Resorts Group, Simon who progressed from Group Sales Director, a position which he had […]


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MRL Villacana Proposed Changes

June 21st, 2016

The TCA are still receiving enquiries regarding the ongoing class action against TATOC members, MacDonald Resorts Ltd, regarding their Villacana resort. The deadline to join the MacDonald Action Group, self imposed by TATOC in order to push through their planned changes to the resort, seems to have passed with little more information regarding the situation. […]


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Update on ITRA Contract for MRL Owner

May 19th, 2016

Over the past few weeks, the TCA has been reporting on the details of an elderly Dona Lona owner who has experiencied appalying consumer service from not only TATOC member, MacDonald Resorts, but also ITRA who she enlisted the help of to exit her timeshare. The last Update on ITRA contract for MacDonald Resorts Owner we posted […]


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Update on ITRA contract for Macdonald Resorts Owner

May 10th, 2016

Following on from our post, dated 25th April, regarding a Macdonald Resorts and ITRA client, titled Macdonald and ITRA Preying on the Elderly, we have been informed by Inside Timeshare that they have been in further contact with Macdonald Resorts on behalf of the elderly client for further clarification. In some cases within the timeshare […]


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MacDonalds and ITRA Preying on the Elderly

April 25th, 2016

Again, another case has emerged of companies preying on the elderly and vulnerable. InsideTimeshare have reported an update on a case they are working on involving ITRA and the more worrying involvement from TATOC member, MacDonald Resorts.  One would hope that as TATOC member, MacDonald Resorts would be more regulated on their behaviour, but it seems […]


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Macdonald Villacana Update

March 11th, 2016

We have just been sent a copy of an email received by a concerned Macdonald’s owner, who was sent this update by the Macdonald’s Owners Group. Dear member, As promised, I am now able to give an update on the current situation at Villacana following the vote that occurred last Friday. The vote was clearly […]


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Macdonald Legal Action Worries

February 16th, 2016

There may be a worry that those who are in a legal action group will end up becoming ‘defaulters‘ – that is not the case as the agreements are in legal dispute; regular defaulters are likely to be pursued by debt-collectors, however, those who have notified Macdonald Resorts Ltd of a legitimate legal dispute cannot […]


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MRL “News Flash” (MRL can stop any club making a change) “read article 32 changes”

September 16th, 2014

I am saddened to concede that TATOC was right on one point; MRL proposal can be called “Groundbreaking”. The MacDonald proposal is groundbreakingly sick and so, so twisted. When you consider the investigation carried out by one of the apostles of the MacDonalds MRL Owners Group (temporary committee) see below:- TATOC say its ground breaking. […]


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